Just a note regarding the delivery of a selection of flowers over 2 weeks ago.
These were a ‘thankyou’ token for my wife, on the occasion of my own birthday the following Monday, and as we had spent her birthday in October in the air en route to visit family in Sydney, and our 51st anniversary this year (conveniently the day after Saint Valentine’s Day) in Sri Lanka – thus ‘saving’ the cost of 2, if not 3, bouquets!
I’m never quite sure how long one can expect cut flowers to last, especially when ordered unseen by phone, and never having actually been into the/your shop, as far as I can remember. So this is just to say how pleased we have both been with the flowers you provided. The £35 ‘bunch’ was an attractive selection, nicely presented and most of the flowers (enough to separate into 2 vases for display) are still going strong . . . well perhaps not quite so strong . . . after over 2 weeks. I would have probably expected them to be gone by now. Only the single red rose, and the single poinsettia? faded after a week or so, but then that is what I am always told to expect and why a single rose was enough to represent the intended message?
So thank you for your excellent service. The flowers arrived early in the day, rather than the afternoon as requested, but just as well and no problem as we had not gone out by then as intended. I shall certainly not hesitate to order again in future, if we are not flying off somewhere when the next occasion arises. I hope all is well with your business and, if not already going strong, will soon be ‘blooming’ now things seem to be improving.
Regards John F. Salisbury
11th July 2020
Hi Shirley Snells,
I've often ordered flowers over the phone elsewhere and been very disappointed by the difference between what I was promised and what the recipient actually received. Your service is the exact opposite: a beautiful bouquet, prompt delivery, good value for money and the flowers I'd asked for, beautifully presented. Thank you!
All the best and thanks again,
8th June 2020
A truly genuine response to a fantastic service. I would just like to say a huge thank you for the speedy delivery of the Retirement flowers you organised for us at such short notice. I have already received pictures of them from their delighted recipients.
Once again - very many thanks from a very satisfied customer.
30th May 2020
I would just like to say a very big heartfelt thank you for the floral tributes you arranged for our late father's funeral on Friday.
Absolutely beautiful floral tributes, beautifully done, you made what was a difficult situation under the current covid-19 Pandemic stress free for a bereaved family.
We thank you
Best wishes D.
23rd May 2020
The flowers you delivered this morning to Helen were beautiful. Thank you so much for helping make her birthday so special.
9th May 2020
To all at Shirley Snells,
Thank you so much for the flowers you did for us for our wedding in July. Everything was beautiful and the colours were perfect. The bouquets lasted brilliantly too, Thank you for all your hard work, we were so pleased with the results
Thank you from
Georgina & Nick xxx
13th July 2019
I just wanted to say thank you very much for the wonderful display produced last week. It was warmly received by my mother and admired by many. The roses were particularly spectacular and continuing to look good as I type.
1st Septemebr 2019
We ordered our wedding flowers from here and the service, flowers, delivery were absolutely first class. The flowers were just so beautiful. Thank you so much.
16th August 2019
just wanted to say thank you for the lovely Wreath, the flowers were absolutely beautiful and arrived perfectly.
14th August 2019
Just to say a very big thank you for the beautiful orchid you donated for our raffle at the Zimbe Concert in Salisbury Playhouse on 29th June 2019. It was a succesful evening raising over £2000 for cancer research of which over £500 was taken in the raffle. Thank you for your continued support
Sue G (Chairperson)
16th July 2019
Hello, I just wanted to thank you for such beautiful flowers for my fathers funeral yesterday. My sister and I came in and you helped us choose a lovely arrangement for him, and then various people sent flowers through you, and they were all so lovely. Thank you again.
With best wishes S. J
7th March 2019
I hope you are well.
We are just back from honeymoon and I wanted to contact you to thank you, for all your help with our wedding flowers. They were just as I'd imagined...better in fact!
You were so helpful from start to finish, particularly in answering all my many questions and emails!
Thank you again to you and all the staff.
Becky & John
Just to say thank you so much for our wedding flowers you did for us back in August, they were so wonderful I adored them. I have attached some photos for you to see them in the wedding and I am happy for you use any of them in your promo. The photographer is Mark Rodgers from Atlas Photography who is a Salisbury local!
Thank you again
Mr and Mrs E
12th August 2017 Horsebridge Station, Kings Sombourne, Stockbridge
I just wanted to say thank you so much for the flowers you put together for my wedding on the 2nd of June 2018!
My bouquet was absolutely perfect! There were tears on the morning just seeing it! It was exactly like the photo I gave you and I can’t believe how well it turned out! So thank you so much for creating the most perfect bouqet! Thanks again! I will definitely be recommending to my friends when they get married!
Jessica T. from Salisbury
2nd June 2018
I just wanted to personally thank you for the beautiful flowers you arranged for my fathers funeral - dealt with by Will Case.When I came in and asked for an 'elegant and sophisticated but natural and not too structured arrangement' (!) I realise this was possibly the most unclear request possible!The arrangement you provided met all of my expectations and more and just looked absolutely beautiful, - my Dad would have loved it, it comprised beautiful blooms with a natural feel whilst looking understatedly elegant. - It was perfect. making that element of this Thank you so much for difficult time, such a joy
9th January 2018
The flowers you selected and arranged for our mother's funeral were beautiful and just perfect - thank you so much. We very much appreciated all your efforts to get the flowers to Chris White given the exceptional weather conditions; the contrast of the wonderful flowers and the snow was quite lovely. We also appreciated how beautifully the cards were written.
The service you provided was excellent from the first telephone call through to the flowers being delivered.
Thank you once again
Jo (daughter) and family
2nd March 2018, Wylye Church
Thank you so much for our wonderful flowers. They really were amazing.
Micky & Claire F.
Valentines Day 14th February 2018
Dear all at Shirley Snells, just a short note to thank you all SO much for doing the flower’s for dad’s funeral today (Sydney Walker).
The spray on the coffin was fantastic and the scent of the lilies pervaded the huge church (St Mary and St Melor in Amesbury). The vibrant colours requested and the mix of flower types was exactly as I imagined and you interpreted my wishes perfectly. Mum was thrilled with them, and the 2 displays from other family members were also wonderfully matched with our theme. I was amazed that the flower display I ordered to pick up for the Wake venue was also brilliantly vibrant AND included scented freesias AND some sprays of the miniature white-flowered broom that I’d discussed with you when I came in to order the flowers! The scent from that broom was just incredible – thank you all again SO much.
With very best wishes,
On behalf of Sophie, Jacky, myself and all the family thank you and bless you all.
7th February 2018
I just wanted to say how pleased my now husband, Eddie & I were with the beautiful wedding bouquets and button holes Jill, Phil and the whole team at Shirley Snells delivered.
Jill went through in great detail my ideas on what i’d like and quickly explained that some of the flowers I had in mind were not available at that time of the year, and very quickly gave me some alternatives to consider.
There was quite a fight when I threw my bouquet, much to my daughters disgust as she had her eye on it lol.
Thanks guys, I wouldn’t go anywhere else when I need flowers as all the ones I have brought from you guys in the past last so long why would I go anywhere else! Thanks x
Karen & Eddie D.
The staff in Shirley Snells are amazing. Friendly, caring and considerate. The flowers for the funeral of my husband were fabulous. I would highly recommend them.
18th January 2018
I had a beautiful bouquet delivered to my door on 13th December. Very friendly delivery man and I’m delighted to say that the last of the flowers lasted until a couple of days ago! Amazing! Thank you. Will be recommending you to family and friends
13th December 2017
To the florists,
I just wanted to personally thank you for the beautiful flowers you arranged for my fathers funeral - dealt with by Will Case & Partners
When I came in and asked for an 'elegant and sophisticated but natural and not too structured arrangement' (!) I realise this was possibly the most unclear request possible!
The arrangement you provided met all of my expectations and more and just looked absolutely beautiful, - my Dad would have loved it, it comprised beautiful blooms with a natural feel whilst looking understatedly elegant. - It was perfect.
Thank you so much for making that element of this difficult time, such a joy.
With best wishes,
16th January 2018
For over 10 years I have placed orders via email, leaving the decisions like colours and arrangements to your talented team. I have trusted your service over that time, there has never been a need for me to seek an alternative. Thank you for all the deliveries to family and friends in the area.
From Alan M, Riyadh, Saudi Arabia
13th December 2017
My partner buys me my favourite Lily’s and Rose’s from here and they have always been amazing, long lasting and open up beautifully and always look so big. My current bunch are on day 10 and the petals have only just started to curl but they still look great!
13th November 2017
Thank you for the lovely flowers you supplied for my mother (Carla D.) Everyone commented on how beautiful the wicker casket looked, and my sister and I thank you for the time you took to make it look that way.
Thank you also for the time and advice you gave us in the shop.
22nd February 2017
Congratulation Nicky & Peter and this is what they said about our 1st class wedding service;
"I just want to express our thanks,the flowers were absolutely beautiful and really made our day.The service you gave us was second to none and you made the whole process really easy and we would highly recommend Shirley Snells Florist".
Nicky and Peter
Rose & Crown Hotel, Harnham, Salisbury 15th October 2016
"Thank you sooooo much, you guys are always so brilliant. I’ve used many florists over the years but you guys are by far the best".
Chris White Funeral Directors (Wilton)
5th July 2016
I'd like to thank you for the beautiful flowers you arranged for my Mothers funeral. You captured the "spirit" of the arrangement, from the picture I sent you, perfectly; they were just as I wanted them to be. I had them returned to the church where they will give more pleasure for the Sunday service.
Thank you again
Penny B. May 2016"
"I just wanted to say how delighted we were with the beautiful arrangement you did for my Mother-In-Law
It was exactly what we asked for and was so admired by everybody who said it had all her favourite flowers!"
Cathy N June 2016
The most amazing display I have ever seen, the spray was perfect and the flowers were admired by everyone who saw them who all said how very beautiful and appropriate they were
Clare D. April 2016
Hello Shirley Snells Florist
I must say how superb my flowers were, They were beautiful, smelt gorgeous and lasted for ages
Sam Peters Travel Counsellors 29th March 2016
Dear Mr & Mrs Jolliffe
This is just a short note to thank you and your staff for ensuring the safe and timely delivery of the freesias I ordered for my Mother last week (Saturday) after much chopping and changing of the timings by me. The flowers were much appreciated. Shirley Snells will see mu custom again. I'm sure
Thank you very much for the lovely flowers delivered this morning for Valentines! My wife loves them!
Thank you for saving the day with the beautiful bouquet after hubby ordered online from Prestige Flowers for Valentines Day 2015 who were a total let down. Couldn't be happier!
Valentines Day 2015
Hi Shirley Snells,
Chris and I just wanted to say a huge thank you for our wedding flowers, they were amazing. We couldn't fault the service we were given and the flowers were exactly what we wanted.
I will not hesitate to recommend Shirley Snells to friends and family. I have attached a few photos of our day courtesy of Sally Edwards Photography. I will forward a couple more of the flowers in the Cathedral Suite at the Rose and Crown as soon as I can.
Thank you so much once again
Tanya and Chris (The Legacy Rose & Crown Hotel 13th September 2014)
"Thank you very much for the delivery of these flowers. Mrs C-S absolutely loved them and said how "staggeringly beautiful" they looked. Many thanks"
Victoria (November 2014)
"I just wanted to thank you for the lovel flower arrangement that you did for us on Saturday and delivered to The Red Lion Hotel. The arrangement was just right and the colours were lovely. Thank you so much."
Elaine F. (October 2014)
"I just want to say thank you for the beautiful flowers (Ballerina bouquet) you delivered to my sister in law in Salisbury on Monday 7th January 2013.
She was so pleased with them and they really cheered her up. Many thanks for a good service."
"You might be pleased to know that your flowers lasted a long time. Beautiful, scented, long-lasting, and very much appreciated."
Marjorie P. from Salisbury
"To everyone at Shirley Snells.
I wanted to write this quick note to thank you for the beautiful wedding bouquets you made for me and my bridesmaid. They were beautiful and was exactly what I hoped for."
"I just wanted to let you know that my Grandma was over the moon with the “Striking” Bouquet that I ordered for her Birthday. She said it was the most stunning bouquet she’d ever seen, with the mix of yellows and blues. I am overseas at the moment so couldn’t visit her for her
birthday. So thank you for helping to make her day. "
"Thank you for the most lovely and unusual flowers sent for my mothers birthday on Wednesday 30th November after I delayed the order twice, she was overcome by them, and the
variety, especially the bird of paradise flower."
"Dear Jill & Co. Thank you so much for our beautiful flowers. Once I have my photo’s I will get some to you. Amazing flowers for an amazing day. Thank you all so much."
Anna & Chris W
"To all staff at Shirley Snells Florist, Thank you for all the lovely flowers that you prepared for my Daughters Wedding on 20th April. They were really beautiful, The roses from the bouquet lasted 3 weeks"
"Thank you very much for the table decorations delivered to the Grasmere House Hotel for our Ruby party on 7th April 2012. Having used your service 2 years ago for our Daughters Wedding we knew we were in good hands."
"My husband arranged for a surprise delivery of flowers yesterday to my place of work, in celebration of our 35th wedding anniversary. In shades of yellow and cream, including roses, lilies, carnations, freesias, it was the most beautiful arrangement I have ever received, the scent filled my office all afternoon. I just wanted to say thank you to whoever put the bouquet together."
"I would just like to say a massive thank you for the really gorgeous bouquets and hair comb, which was made for my wedding on 16th June 2012. I had no idea what I wanted so had to leave it in your hands and the colours matched perfectly. Thank you so much."
"Thank you so much for dealing with our order so promptly! I was thrilled when my son telephoned this morning thanking us for the beautiful flowers and balloon which we ordered last night. We are looking forward to a photo of the arrangement being forwarded to us when they have a moment. Thank you again"
"Dear Jill & staff at Shirley Snells Florist thank you so much for the lovely wedding bouquet, mantelpiece flower arrangement and all the other buttonholes, corsages & loose flowers (especially the cornflowers!) that helped make our wedding celebrations so special. You interpreted what I was hoping for just PERFECTLY!"
"Thank you so much for the beautiful flower arrangements for our wedding, they were stunning. We had lots of comments from our guests on how fantastic and beautiful they looked."
Vicky & Steve, The Legacy Rose & Crown Hotel
Salisbury Shirley Snells always get it right... They have the ability to turn a vague concept into a stunning floral display that fits exactly with our corporate design and makes our events really come to life. I would recommend Shirley Snells florists to anyone.
Ceri Hurford-Jones MD of Spire FM
Hi there. In a world where we are only too quick to complain I wanted to say thank you and congratulations on your excellent customer service! On Monday morning I ordered some flowers for a colleague who lives in Wilton, who is currently undergoing treatment for breast cancer, asking for the receipt to be dropped off to me at the College. Both flowers and receipt were received within 2 hours! My colleague, S, was delighted with the flowers and said they were absolutely beautiful so again, thank you and keep up the good work!
"Thank you so much for the lovely flowers that you did for our wedding, it all looked stunning the bouquets were absolutely beautiful and the flowers arrangements at The Rose and Crown were stunning thank you so much they were perfect many thanks"
Hayley & Matt, The Legacy Rose & Crown Hotel
"Thank you for the 65 balloons a couple of Sundays ago and excellent service. We shall definitely be recommending and using you again. Here is the photo 40 of the balloons were used to attach to the basket to mock up a balloon ride!! My father was delighted with his unusual present."
"I would like to say thankyou to Spire FM for my lovely flowers that my kids entered me for thank you."
"Thankyou sooooooooooo much for my lovely mummys day flowers!! Lovely suprise!!"
"I just wanted to let you know that my Grandma was over the moon with the 'Striking' bouquet that I ordered for her birthday. She said it was the most stunning bouquet she'd ever seen, with the mix of yellows and blues. I am overseas at the moment so couldn't visit her for her birthday. So thank you for helping to make her day."
"A huge thank you for making our wedding day so perfect with the absolutly stunning flowers and arrangements you provided. Ben & I (along with both of our families) can honestly say we have never seen such quality. The time and effort you put in arranging the flowers clearly showed! We also like to thank Carolyn for all her help and support on the day."
Farrha & Ben, Rhinefield House Hotel, New Forest
"The flowers were exactly as I wanted them and perfectly done. I cried when the driver delivered them as they were so perfect"
Tanya & Darren, All Saints Church, Alderbury
"You are floral geniuses! Our wedding flowers were simply stunning, thank you so much."
Tim & Sarah, Bradley House
"I would like to say a big thanks for the flowers you arranged for our wedding, they were perfect, they were fabulous!"
Ellie & Andy, The Bourne Valley Inn, St Mary Bourne